State Farm® Insurance Agent Troy Pieper
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Blake Kuester
June 5, 2026
"Great service from Dawn as always. Thank you for being you!!"
NIKKI SIEBERT
June 1, 2026
"I cannot say enough great things about this insurance office. The level of service is truly exceptional, and it’s clear that they genuinely care about their clients. Dawn and Kara are absolutely fantastic to work with. They are incredibly knowledgeable, thorough, and always take the time to make sure everything is explained clearly. No question ever goes unanswered, and you can tell they really know their stuff inside and out. Their attention to detail and commitment to getting everything right the first time is unmatched. What really stands out is how responsive and helpful they are. Whether it’s a simple question or something more complex, they handle everything with professionalism, patience, and efficiency. It’s rare to find a team that combines this level of expertise with such outstanding customer service. If you’re looking for an insurance office you can truly trust, I highly recommend working with Dawn and Kara. They consistently go above and beyond, and it makes all the difference."
"Nikki, thank you so much for this incredible 5-star review! 😊 We’re genuinely honored by your kind words and so happy to hear you’ve had such an exceptional experience. Dawn and Kara truly love helping clients feel confident—taking the time to explain everything clearly, answering every question, and making sure details are right the first time. Your note about their responsiveness and professionalism means the world to us. Thank you again for your trust and for recommending us—we truly appreciate you! 🙌 "
S Ka
May 29, 2026
"Really wonderful to deal with. Dawn is especially helpful and knowledgeable and always able to find the answers I need."
"Thank you so much for the great review, Stacey! 😊 We’re really happy to hear you’ve had such a wonderful experience. Dawn truly loves helping, and it means a lot that she’s been able to provide the answers you need. Thanks again for trusting our office and State Farm!"
Laura Morrison
May 28, 2026
"Troy Pieper has been my State Farm agent for over a decade, and I've been super happy with my experience. That is because of the incredibly competent and professional office staff that he has, who always answer all of my questions quickly and thoroughly and ensure that I get what I need to handle my business. I would recommend them for all of your insurance needs."
"Thank you so much for the wonderful review! I truly appreciate your trust over the past decade, and I’m so glad to hear you’ve had a great experience with our office staff. We’re committed to answering your questions quickly and thoroughly so you always get what you need to handle your business. Thanks again for the recommendation—we’re here anytime you need us! 😊"
Laura Adam
May 28, 2026
"Kara always takes amazing care of us keeping on top of what is best for our household."
"Thank you so much for the kind review! I’m really happy to hear Kara is taking amazing care of you and helping keep everything aligned with what’s best for your household. We truly appreciate your trust and are always here whenever you need us! 😊"
Kim Hunnell
May 27, 2026
"Dawn is great at helping me navigate all of my insurance needs!"
"Thank you so much for your review! I really appreciate your kind words about Dawn—she truly loves helping people feel confident while navigating their insurance needs. We’re also glad you found our pricing reasonable. If you ever need help with a claim or anything else, we’re here for you! 😊"
Theo B
May 27, 2026
"Figuring out your insurance is never fun but if I have to do it I want Dawn helping me out! She made the entire experience a delight!! She clearly explained the whole policy and made me feel confident I made the right choice choosing Troy as my agent and State Farm as my insurance. She’s the best!!"
"Thank you so much for the amazing review, Theo! 😊 I’m really glad to hear Dawn made the process feel easy and even enjoyable. Her goal is always to clearly explain everything so you feel confident in the coverage you choose—so it means a lot that you felt that way. Thanks again for trusting Troy and State Farm—we’re here anytime you need us!"
Dover339
May 27, 2026
"Dawn did a great job with my policies. She kept me informed every step of the way."
"Thank you so much for the great review! 😊 I’m glad to hear Dawn did an excellent job with your policies and kept you informed every step of the way. We’re also happy you found a great price. If you ever need anything else, we’re here for you!"
Michelle Rogers
May 27, 2026
"Dawn is fantastic! Super knowledgeable, eager to help and so sweet to work with!"
"Thank you so much for the 5-star review, Michelle! 😊 I really appreciate your kind words about Dawn. She truly is super knowledgeable, eager to help, and absolutely loves making the process easy and pleasant. We’re grateful for your trust—please don’t hesitate to reach out anytime!"
Steve Myers
May 27, 2026
"Excellent customer service!!!"
"Thank you so much for the 5-star review, Steve! 😊 We truly appreciate your kind words about our customer service—our team is always here to help. Thanks again for trusting State Farm!"
Mary Schriewer
May 27, 2026
"Consulted with Dawn Neilson on insurance for me and family. She was very thorough and most importantly very patient with us."
"Thank you so much for the wonderful 5-star review, Mary! 😊 I really appreciate your kind words about Dawn Neilson. She takes pride in being thorough and patient—especially when it comes to helping you and your family feel fully confident in your coverage. Thanks again for trusting my office and State Farm!"
alicia kuester
May 27, 2026
"Dawn @ Troy’s office is fabulous to work with"
"Thank you so much for the 5-star review, Alicia! 😊 We’re thrilled to hear Dawn @ Troy’s office was fabulous to work with. We truly appreciate your support, and we’re here anytime you need us!"
Kathy Hicks
April 28, 2025
"Dawn helped my sister and I setup a new home owner insurance policy for the home we inherited after my mom passed away last year. She was caring and let me cry as we were discussing the details. Thank you Dawn!"
"Thank you so much, Kathy, for sharing your experience. We are truly sorry for your loss and are grateful you entrusted us to help during such an emotional time. Dawn is dedicated to providing not just insurance support but genuine care, and your kind words mean the world to our team. Please know we're always here for you and your family whenever you need us. - Troy"
Krishna Sinanan
April 11, 2025
"This team is highly accessible and responsive; awesome to work with and highly recommended."
"Thank you so much, Krishna! We truly appreciate your kind words and recommendation. Our team works hard to be accessible and responsive, so hearing that reflected in your experience means a lot. We’re here when you need us—thanks again for being part of the Troy Pieper State Farm family! - Troy"
Alicia Pieper
April 7, 2025
"Great office staff and customer service - helped with my auto insurance and home insurance when I bought my house a few years ago. Troy has been very helpful with going between my mortgage company for my home policy!"
"Hi Alicia, thank you so much for your kind words! We're thrilled to hear that our team has been able to assist you with both your auto and home insurance needs. Please don't hesitate to reach out if there's anything else we can do for you - Troy Pieper State Farm Agent” "
Laura Diekemper
January 26, 2025
"I have my insurance coverage with Troy Pieper. The staff is great. Dawn has been great to work with whenever I needed to call the office."
"Thank you for your 5-star review, Laura! We're so glad to hear that you've had a great experience with our team, especially with Dawn. We appreciate your trust in us and are always here whenever you need assistance! - Troy"
Devin Neilson
January 25, 2025
"Dawn is FANTASTIC!"
"Thank you for your kind words, Devin! We're thrilled to hear that you had a fantastic experience. Dawn and our entire team appreciate your support! - Troy"
Jax Powell
January 16, 2025
"Troy has gone above and beyond in helping my wife and I deal with multiple, complicated car accidents - in addition to assisting us when we bought our first home. Truly great service!"
"Thank you for your kind words, Jax! We're so glad to hear that we were able to assist you and your wife through both the challenges of multiple car accidents and the exciting milestone of purchasing your first home. Providing great service and support during important moments like these is what we strive for. We truly appreciate your trust in our agency and are always here whenever you need us. - Troy"
Mark Felts
December 12, 2024
"Payton Lear took over my account when I had only my car insured with State Farm. She thoroughly and painstakingly researched pricing and benefits such that I could include both my motorcycle and my housing at a savings of nearly $800/year. She went above and beyond to accommodate every insurance need I expressed and then exceeded those expectations. All was accomplished with a smile and a consistently upbeat manner. She is a credit to State Farm and to Troy's office and a consummate professional! Thank you Troy & State Farm....and a very sincere THANK YOU to Payton who was the motivated "boots on the ground" that resulted in a loyal and appreciative client!!"
"Mark, thank you so much for your amazing review! I am thrilled to hear about your experience with Payton. Her dedication to researching your insurance needs and finding options that work for you reflects her commitment to service. It’s wonderful to know that she met your expectations, all while bringing positivity and enthusiasm to the process. I’m incredibly proud to have Payton on our team. Thank you for choosing my office for your insurance needs. We’re so grateful for your loyalty and we’re here for you whenever you need us! -Troy "
shawn groenke
November 26, 2024
"Dawn Neilson works out of Troy Pieper office and I have been doing business with her for about a year now. She has been awesome to work with if I have a problem. She handles it doesn't matter how long it takes. But she gets the information that I need. I'm very thankful. Appreciate it for her handling. All my problems. The office is very friendly and it feels like one big family. I Always had problems with the dry safe Beacon. And her and Troy have always tried. Help me out the best. They could on solving the problems. I recently start looking for another insurance agent. Because that issue with the drive safe. I found another company that was way way cheaper. But I stayed with this office. Do the fact dad dawn? Is always taking good care of me. I rather have the great service. Then the cheaper rate. So if you want a State Farm agency that really takes good care of you, you need to Go to troy pipers, office and Dawn Nelson You will not be disappointed."
"Shawn, thank you so much for sharing your thoughtful review! It means so much to know how much you appreciate the care and dedication Dawn and the entire team at my office provide. I’m so glad to hear that Dawn has been there to assist you with any challenges, going the extra mile to make sure your needs are met. Your loyalty, even when faced with other options, speaks volumes, and inspires us to continue serving the community like we do. We’re so grateful to have you as part of our family and will strive to make every experience a positive one. Thank you again for your kind words! -Troy"
Sandy Jacobson
November 21, 2024
"The staff at Troy's office is great. Kara has always been so helpful whenever I have needed anything!."
"Thank you, Sandy, for your kind words and for taking the time to share your experience! We're thrilled to hear that Kara, and the rest of our team have been able to assist you whenever you needed. If there’s anything else we can help you with, don’t hesitate to reach out. We truly appreciate your trust in Troy Pieper State Farm! - Troy"
Scott Yankey
October 1, 2024
"I changed to state farm from progressive a little over a year ago. I had a series of bad luck, had problems with app, which was my fault, and I'm old school. I like to talk to a person. Dawn never made me feel like I was bothering her. She's very calm and made me feel at ease. And more important, when we were setting up my coverage, she spent extra time and asked me many personal questions to get me the correct coverage that fit me as an individual. Unfortunately I had to find out the hard way but I had all the coverage I needed because of her ."
"Thank you for leaving a review, Scott! I’m very proud of my team’s ability to help our Good Neighbors feel at ease when working with insurance. I’m so glad to hear Dawn was able to help you through this ordeal. It is our pleasure to serve you. If there is anything more, we can do for you, please don’t hesitate to reach out to my office. Thank you for choosing State Farm! -Troy"
karen sepe
June 15, 2024
"I just wanted to give a shout out to Dawn. She always goes above and beyond to help with all my insurance needs. She is professional, friendly and quick to help with any insurance questions. I highly recommend!"
"Hi Karen, we really appreciate the great review! I will let Dawn know."
Joe Keipp
June 10, 2024
"Dawn was very professional, knowledgeable, and quick to respond to all of my questions, and providing quotes. The greatest compliment I can give her, is referring my family and friends. Thank you Dawn!"
"Thanks Joe! Appreciate the great review! I will pass this on to Dawn. "
Matt Alt
May 6, 2024
"Dawn was amazing! One phone call took care of all of my issues. You won’t be disappointed!"
"Hi Matt, thanks so much for the great review! I will pass this on to Dawn."